FAQs
A: Download the Luke UP Rewards app from Google Play or App Store. Register on the app and begin using by entering your phone number at the pump or counter, or scan the card barcode at the counter.
A: No, there is no cost for becoming a member.
A: Registration allows you to be a member and connects your phone number with the program for exclusive member benefits. As a registered member, you can also elect to receive special offers and promotions via email and/or via app notifications.
A: No, you don’t earn points on this program. Only registration is required to receive member benefits.
A: As long as you are registered, you can use your phone number to receive member benefits.
A: Go Reward$ points are not valid for Luke UP Rewards because it is not a point based program.
A: You can click the offers button in the app to view the offers available or visit www.LukeUPrewards.com to view offers.
A: You may contact us at rewards@LukeUPrewards.com
A: You may have registered with a different phone number. If your phone number has changed you will need to register again. Contact us with your name and phone number so we can contact you for further help. rewards@LukeUPrewards.com
A: We use this information to send you exciting offers and timely promotions. We also use it to send updates on changes to the program and to keep you updated on your account activity. Your phone number is necessary to activate your account at the pump and at the counter in case you leave your phone at home. Please note that we will never share your information with a third party. Privacy Policy
A: Alt ID is your phone number. You can input it at the gas pumps and also in-store at the counter for Luke Up Rewards redemption.
A: Sign up here. Use your Alt ID (the phone number used to sign up for Luke UP Rewards program) at the pump or in-store at the counter to receive discounts.